The company was rejuvenating a critical part of its application
portfolio, the onboard systems used to manage the cruise ships
and their various links to shore systems. Due to the strategic
dimension of the application and the specific needs of the
industry, decisions needed to be taken as to the use of purchased
modules versus specific development or re-use of the current
application on a new platform.
Morningtons role was to lead the project, providing
a functional gap analysis and a technical analysis of alternatives,
with associated time, resources and cost estimates. Our role
was to evaluate current processes, review existing supplier
and partner relationships, and perform a preliminary analysis
of the redesign of the hardware and telecommunications approaches.
Mornington established the cost, risks, and possible timing
for a major client-server development effort compared to other
alternatives, and conducted a gap analysis, comparing user
requirements with a commercially-available third-party package.
We also established the vendor partnering capabilities of
the third-party provider, and assisted in the review of technical
alternatives, including the technical review of this third-party
package. We then created an implementation and support plan
covering the necessary infrastructure and staffing needs to
support the growing fleet over the next 3-5 years.
The project was completed in 6 months, and the customer is
now using the result of the project to design a new architecture
of both on-shore and on-board systems, as well as reviewing
its IT deployment model.