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Business Process Improvement -
Mornington provides a highly flexible approach to process design,
process improvement and associated organizational change. We aim
to help our clients realize improvements in customer responsiveness,
productivity, agility and profitability. Some of our engagements
in this space:
- Organizational re-alignment and project
launch, IBM Software Group
- Deployment of competency-based HR foundation,
South Florida Water Management District
- Application of change management techniques
for introduction of new technologies for selling, V-ha/Acordia-Wells
Fargo
- Upgrading of management of corporate
records function, LNR Property Corporation
Change Management
One of the biggest challenges in realizing the value of information
systems projects is to adapt the capabilities of the people and
the organization at the same evolutionary pace as technology. For
real success to occur, processes and people must be in lockstep
with systems, and organizational acceptance has to be built. Resistance
to change and fear of the unknown are frequent reactions in a changing
work environment, and need to be addressed.
Based on our experience in enterprise systems projects involving
hundreds of users in multi cultural organizations, we bring the
necessary framework and help you deal with:
- Preparedness assessments
- Communication plans
- Resistance turnaround
- Organization design Training strategies
- Re-skilling plans
- Post project re-stabilization
- Continuous support and training
Our experts will assist your management in the preparation, execution
and success assessment of each of these activities. Whether your
business is in one site or in multiple countries, you will benefit
from the experience of practitioners that have led major change
initiatives to success and use proven behavioral models to focus
both on the people and organizational aspects of change.
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