Information Technology Management -

Preparation of Information Technology Strategic Plans

COMPETENCIES

• Alignment of business strategy with IT architecture
• Project and IT investments return evaluation
• Supplier evaluation and selection
• Balancing of in-house and external services
• IT core competency and staffing analysis
• Post-implementation benefits realization
• Development and execution of ERP support strategies
• Enterprise systems deployment
• Partnering and vendor management

SOLUTIONS PROVIDED

This global software company had implemented SAP R/3, but was struggling to balance ongoing rollout projects with support and maintenance. How could the resources be deployed more efficiently?

These clients were seeking to rationalize their large portfolio of IT projects, to maximize return on IT investment. What was the best way to make choices and enlist user support?

This national bioscience firm was a pioneer in a rapid ERP implementation but had yet to see benefits. How could tangible benefits be generated immediately?

Part of this cruise global operator’s application portfolio was becoming technically obsolete; should a new major development be undertaken in house, or was partnering with a software developer the right answer?

The company had several decentralized industry-specific systems to integrate with its enterprise resource planning system. What architecture would best allow the sharing of mission critical information?

A very fast growth company was considering moving its enterprise systems and desktop management to an Application Service Provider model. Was the market ready for this and what would be the long-term effects?

PROJECT ECONOMIC EVALUATION

More than ever, every information systems initiative and organization is evaluated on its return to the shareholders or owners. Each project has to justify its return on investment before using enterprise resources. More important, a good evaluation helps to lock and realize the economic benefits at the end of the project. It is also a focal point for keeping the project scope within the planned boundaries.

Our experts have substantial experience in identifying and quantifying the benefits that information technology can bring to your organization. Using comparable projects and benchmarks they can help you assess aggressive yet realistic goals for IT projects. Through modeling and simulation, they can help you define the economic environment at the end of the project.
With our input, you will be able to fit individual projects or whole IT strategies with such concepts as Economic Value Added, or simply assess the return on investment and comparable risk investment alternatives.

ENTERPRISE SYSTEMS DEPLOYMENT

Integrated enterprise systems, once affordable only to mega-corporations, have become a reality for many businesses requiring fast decision-making, and complete access to information. Open to the external world of customers and suppliers, and supporting productivity enhancements through advanced features like full workflow, these applications can represent the price of entry in competitive international markets.

Major software companies like SAP, Baan or Oracle offer reliable high function products; the challenge has become to deliver fast, cost-effective implementations, and to enable the organization to absorb the improved business practices. The in-house support of these flexible applications can also prove demanding, particularly in an environment of changing business processes.

One of Mornington core competencies lies in the deployment of ERP applications. We will provide you with: evaluation and scoping reference frameworks team selection, teamwork environment creation and team performance evaluation approaches, rapid implementation methods, project management services, post-implementation and support organization design and many more of the services needed in medium and large projects.

PARTNERING AND VENDOR MANAGEMENT

Very few organizations still attempt to "do it all by themselves". The trend to virtual enterprises, function sharing, or plain outsourcing offers each business new opportunities every day.

Mornington can help you in establishing successful and durable partnerships, maintaining the quality of service you expect, and avoiding excessive dependencies and reduced flexibility. We will provide you with:

• A vendor selection framework
• Service level determination and monitoring approaches
• Assessment of strategic core competences versus non-key skills
• An evolution model and the necessary technical support elements to move your business to the virtual enterprise stage